Data Processing Policy – Dental Platform USA LLC
Dental Platform USA LLC (“Dental Platform”, “we”, “our” or “us”) is committed to protecting the personal data of our users and clients in accordance with applicable U.S. privacy laws and best practices, including but not limited to the California Consumer Privacy Act (CCPA) and Federal Trade Commission (FTC) guidelines.
This policy outlines how we collect, use, store, and protect personal information obtained through our digital platforms, including our website, contact forms, lead generation tools, and marketing channels.
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1. Data We Collect
We may collect the following categories of personal information:
•Identification and contact information (e.g., full name, email address, phone number, state and city of residence).
•Health-related preferences or treatment interests voluntarily submitted by the user.
•Communication preferences and method of contact.
•IP address, browser information, and analytics related to website usage.
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2. Purpose of Data Collection
The personal data we collect is used for the following purposes:
•To contact users who request dental treatment quotes or service information.
•To personalize treatment options and coordinate dental and travel services in Colombia.
•To send follow-up messages, appointment reminders, and relevant offers.
•To improve our website, communication strategies, and overall customer experience.
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3. Data Storage and Security
We store data in secure, encrypted systems with access limited to authorized personnel. We implement industry-standard safeguards to prevent unauthorized access, disclosure, alteration, or destruction of data.
We retain personal data only as long as necessary for the purposes described in this policy or as required by applicable law.
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4. Sharing of Personal Information
We do not sell or rent personal data to third parties.
We may share data with trusted service providers (e.g., hosting providers, dental clinics, travel partners) only to fulfill the service requested by the user, and always under confidentiality agreements or privacy-compliant frameworks.
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5. User Rights
Depending on the state of residence, users may have the right to:
•Access the personal data we hold about them.
•Request correction or deletion of their personal data.
•Opt out of marketing communications at any time.
•Withdraw previously given consent.
All requests can be submitted to: info@dentalplatform.net
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6. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected data from a child, we will take steps to delete the information immediately.
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7. Changes to this Policy
We may update this Data Processing Policy periodically. When changes are made, we will revise the “last updated” date at the bottom of this document.
By continuing to use our website and services, you accept the updated terms.
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Last updated: July 2025